Fighting with computers

Computers are not always friendly.

Thursday, August 03, 2006

Xtreme summer sports: Internet access in rural areas of Spain

It should not be that difficult. After all, last year I was attending a free Internet access (wifi) on a public libary in the north west of Spain (Galicia). But this year's experience proved quite tough and challenging.
To make a long story short I will tell you the local hotspot was not properly configured to accept user's laptops. So until I was able to let that message reach the network management people the problem prevented me to access the Internet. The problem, as with cellphone operators, is that their CRM is designed to prevent user's complaints to get to the right technicians. So it took me some courage and time till I got things sorted out.
Right now I'm sitting on the street with my laptop writing this message. The speed is so low that I am not sure I will finish the post before running out of battery :-)

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